Our last lecture on active listening and understanding really put everything we learned this semester together. When professionally helping someone its important to be completely open-minded and really try to put yourself in their shoes.
Most of the time I go to my friends and family for help they give me a lot of the traditional responses which in turn do not help and often confuses me more about my problems. I now understand that you need to help the person by not giving them solutions but helping them help themselves by realizing what their problems are and deal with them effectively and positively.
Just like a kid can tell if his parent wants to work or needs to, I think someone asking for help will be able to tell if you really do understand and your really wanting to help them in the best way possible. This is why i think active listening and understand are so important to helping, so the person has confidence in you and trust that your pointing them in the right direction.
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I also thought that the lecture on active listening was interesting. One thing that I realized, is that it's actually hard to think about the type of advice that you're giving to someone. It's harder to be an active listener than I had first thought. It's useful to be able to label what kind of advice a person gives and to know which ones can be more harmful than helpful. It's also worth noting that there is an appropriate time for most of the types as there is also an inappropriate time for each type. Not only is the topic useful in a professional setting, but it is also useful in your personal life.
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